Blah. Blah. Blah. Blah...


Ugh, good grief. Not another boring speaker who uses their presentation to sell their stuff!


“I love making the time to sit through a presentation where I’m promised a lot but, in the end, I've learned nothing and ultimately realize it’s essentially an hour-long sales pitch.”
-       Said no one. Ever.


Want to avoid this?       You’ll love us.

Are you interested in having an engaging and informative speaker talk about growth?

  • Growth Strategies  

  • Engagement Strategies

  • Authentic Recruitment

  • Customer Experience

  • Customer Journey

  • Customer Delight


Because our work continually (re)defines best practices in Customer Experience (CX) Strategies, Customer Engagement Strategies and organizational growth, we are often contacted to speak about our research, insights, strategies, engagement framework and results. Graham Gill, Founder & President of Mind the Gap, has presented to small teams as well as at national conferences across the U.S. As an adjunct professor, he teaches an MBA program on Customer Experience and Customer Engagement.

Looking for an exceptional speaker?

We believe:

  • A good speaker shares information.
  • A great speaker shares ideas.
  • An exceptional speaker educates and inspires by sharing insights and guidance in an easy to understand, relevant and engaging way.

Our purpose is to provide the audience a valuable and relevant education they can appreciate and use.

We also believe a speaking engagement is not the time to sell. Well, we never sell, but you get the point. It’s about the audience and providing them usable value.  That’s why we share our actual frameworks, actual insights and actual best practices. All with the intent of sparking new ideas and exciting conversations.

It's no surprise we routinely hear our sessions are among the best at a conference.

If you are interested in having Graham present at your organization or event, please contact us for availability and speaking fees.