We are in a completely new world. Your customers want something more from you. A lot more. Your customer has changed. Have you?
Mind the Gap helps companies implement new, highly relevant strategies to drive their growth.
We call it Authentic and Sustainable Attraction.
And the results are transformational.
And we'd like to show you how.
Mind the Gap is a new kind of business management consultancy. We are a national leader in applying Customer Experience (CX) Strategy as a growth tool. Our uniquely developed approach isn't just better - it's transformational.
We specialize in helping Challenger Brands become category leaders.
- Are you challenging the status quo?
- Are you challenging the industry and even the large incumbents?
- Are you a disruptor?
- Do you think there is a better way?
- Do you believe your success requires a customer focus?
Here’s what we know: if you think this way, when you truly connect with your 'ideal' customer, wow, it's a love-fest. In more traditional terms – it’s sustained, profitable growth.
If this sounds like you, we're going to get along famously.
Through our unique, tailored-to-you and insightful strategic approach, we work with you to produce big-picture strategies along with effective, realistic tactics that have an immediate impact. The kinds of impact you’ll be excited to report to your board.